Returning Orders with Promotional Free ShippingĬustomers returning any items back to our facility for a refund will be responsible for shipping fees, unless there was a mistake on our part. We encourage our customers to check the updated information on Brighton Beauty Supply homepage before placing any orders. Brighton Beauty Supply reserves the right to change promotional amounts anytime, without any notice. All returns are subject to validation and approval at Brighton Beauty Supply’s discretion.īrighton Beauty Supply offers promotional free shipping for orders exceeding a certain amount. Brighton Beauty Supply monitors return activity for abuse and reserves the right to limit returns in all instances. Returns that do not meet our policy will be refused or sent back to you at your cost. We ask you to use the original packaging or any other carton box to ship your items back to us. Shipping them in a plastic bag will damage the item(s) in transit and will not be accepted for a refund. Items must be returned to us new, unused with all original boxes and seals attached. If Return is made for any other reason (change of mind, dislike the color, ext.), the customer will be responsible for shipping the items back to our facility. ![]() We will provide a pre-paid return label if a mistake was made on our end. In rare cases items can be damaged in transit or your package can arrive open with missing items, please contact our customer support team as soon as possible.Īll Claims Must Be Made Within 14 Days from receipt of the package. We encourage you to check your items upon receipt of the package to make sure you received exactly what you ordered. Brighton Beauty Supply does not offer exchanges at this time. PLEASE DO NOT RETURN ANY MERCHANDISE UNTIL YOU HAVE RECEIVED A RETURN AUTHORIZATION NUMBER (RAN#).If you are not completely satisfied with a Brighton Beauty Supply purchase we would gladly accept returns of eligible (new, unused, and unmarked) products within 30 days of delivery. ANY UNAUTHORIZED RETURN IS SUBJECT TO A 15% FEE TO COVER RESTOCKING. You will receive a return authorization number and address with 24 hours. Return procedure: All returns must be approved in advance, by us via email or phone, within 60 days of product being received. Fashion And Beauty will not accept any returns/ exchanges after 60 days or purchase. These restrictions are due to product control and health regulations. This policy excludes all nail colors, shampoos, hair color, cosmetics, and perfumes. THESE SALES ARE FINAL. Refunds may be obtained within 60 days from the delivery for any merchandise that is unused and resalable, EXCEPT ELECTRICAL APPLIANCES ( see here), in its original new condition and original packaging. ![]() ![]() The processing time depends on the size fo the order and usualy take about 1 to 2 business days. Most of the orders are shipped Priority Mail. All shipments take about 3 days in transit from the time the order is shipped. Shipping: We ship via USPS mail withing the U.S. If you have a questions about this Product, Please do not hesitate to send us an email Here or call us at 18 (Mon to Fri 9am to 6pm EST) and we will try to do our best to answear any questions you might have.
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